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  1. Profile - Consultancy Group
  2.  
  3. KEYWORDS: customer services, Asset Management                        , 44 
  4.  
  5. Profile provides the following functions:
  6. Help Desk: event logging; event
  7. management; event reporting.
  8. Business management: change control; time
  9. recording; asset management.
  10. Service management: SLA control; contracts;
  11. inventory.
  12. Knowledge engineering.
  13. Open platform, customisable menus and
  14. screens, multi-lingual.
  15. Product/services packaged to address individuals,
  16. departments, and corporations, either centralised or distributed,
  17. self-contained or networked.
  18.  
  19.  
  20. Consultancy Group
  21. Tel: (44) 0895 623111
  22. Fax: (44) 0895 623716
  23.